We recently changed over to ITS when looking at upgrading our current telephone system to a new hybrid system that could take us through for years to come. From the first meeting with Nigel, right through to the recent installation and support, I cannot fault their service, communication and their overall friendly and professional manner.
Excellent, personal service. We decided to use ITS rather than go through BT to set up our business phone lines. BT were taking ages to answer the phone and you never get to speak to the same person which is very frustrating. ITS dealt with all BT communications on our behalf, came to see us in person to assess our needs and we had one person (Nigel) to communicate with throughout the process. Our phone lines were set up before our deadline and the ongoing support has been excellent.
As a company we operate from three sites and required a solution that allowed us to work independently from those three sites as well as communicate seamlessly between them. From initial consultation, the solution presentation, and delivery, ITS were a pleasure to deal with. When an issue came to light three weeks after the installation, it was refreshing to see that ITS responded immediately without any fuss and consulted with our IT company to resolve the issue. I recommend them highly.
We initially chose ITS as our telecommunications supplier because they told exactly what was needed to meet our requirements. One year later we came back to ITS to help us with our office relocation and once again their clear and concise advice helped us achieve this on time and well within budget.
We contacted ITS to help us with our office move and in particular our network cabling and internet connection. We are extremely happy with the attention to detail ITS provide. We were also delighted that ITS delivered the services as promised and on time.
We have trusted Invicta Telephone Sales with our telecommunications for a number of years. They have performed brilliantly in the service and support of our telephone system. Recently they have helped us upgrade our telephone system to incorporate VoIP technology and software integration. Through ITS’s recommendations we have seen our productivity and customer service improve dramatically and we look forward to working with them for many years to come.
ITS have looked after our telephone system and services for a number of years and have assisted recently with an office relocation. I was pleased to discover that despite moving to a different exchange area ITS were able to offer a solution where we could keep our numbers, saving us time and money.
We were very happy with the service we received from ITS, our old telephone system suddenly died on us and our company was left without telephones. Within a couple of days of us contacting ITS our new telephone system was up and running. From the minute I contacted them I was extremely confident with ITS's friendly, non-pushy approach and the speed of which they delivered on their promises was excellent, as was the price. I wouldn't hesitate in recommending ITS to anybody requiring a telephone system.
We have been working with ITS Limited for many years and have been so pleased with their service. They are a great team to work with and always very helpful!