Services

Telephones

We make the process of purchasing phones easy. We’ll work with you to identify your needs and recommend the perfect handsets or headsets for your business.

Our handsets come with a wide range of features, including:

• DECT wireless system, so you’re not tied to your desk.
• Ability to connect to both IP and legacy equipment.
• Built-in Bluetooth capability.
• Mobile phone integration.
• Customisable call out buttons.
• The flexibility to expand your telephony system as your business grows.

We supply telephones from four market leading manufacturers:

• Panasonic
• NEC
• Splicecom
• Wildix (as part of our Unified Communications package)

All installations are fully managed by ITS Limited to ensure the minimal disruption for your business. Training and ongoing support is provided to ensure that everything runs smoothly before, during and after we install your new phones.

We also provide telephony systems including VOIP/Cloud systems, digital and analogue lines.

And, to complete the package, we can help you set up the perfect call management systems including voice mail, call logging and call recording.

Phone systems

Navigating the maze of telephony choices can be daunting, but ITS Limited will guide you through the options to find the best solution for your business.

We’re experts in providing phone systems to companies of all sizes, from sole traders requiring a low cost VOIP solution to large organisations requiring complex systems across a number of sites.

We can also take over the management of existing systems to ensure that they run smoothly and adapt to the changing demands of your business, often providing you with a significant cost saving in the process.

We offer the following services:

• VOIP/Cloud
• Leased lines
• Digital (ISDN) lines
• Analogue lines
• Splicecom integrated solutions

Call management

The range and flexibility of your call management solutions can make all the difference to your customers’ experience, as well as providing valuable management information for your business.

Our call management options include:

• Voicemail
• Auto attendant
• Call logging
• Call recording
• Database integration (eg for CRM purposes)
• Hosted telephony

Internet

Being online is critical to most businesses and the right internet solution can ensure a fast and reliable service regardless of your company size or location/s.

We offer broadband connection with all our telephony system solutions.

For businesses who are high bandwidth users or for whom a constant and high-speed internet connection is essential, our leased line services will offer you guaranteed upload and download speeds, 24/7.

IT support

ITS Limited, along with our sister company ITS Active IT Limited, can provide you with IT solutions for all your software, networking, hardware and support needs.

Our services include:

• Hardware set up (eg servers, router, desktops, laptops)
• Networking (managing your existing system or upgrading it)
• Office 365 (online software services)
• Ongoing IT support