Effective and efficient communications with your team and clients
ITS Unified Communications bring together all your communication needs within one intuitive, web interface.
This single system effortlessly combines:
- Voice telephone calls
- Video calls
- Online chat
- SMS (text messaging)
- Screen sharing
- File transfer
Plus, for your team it also enables:
- User status and geolocation
- Memo messages
- Shared phonebook
The technology behind ITS Unified Communications
Being browser-based, you and your team can access your Unified Communications private telephone network (PBX) from any internet-connected device.
Your voice calls are managed through a VoIP PBX system. This gives you all the flexibility you need, without a high cost investment.
Thanks to the native encryption system, you can be confident that voice and data transmissions are always secure.
Our Unified Communications solution also offers a range of hardware options, including state-of-the-art voice/video conferencing equipment and desk/cordless telephones.
The system integrates with a wealth of other software solutions, including Office 365 and Outlook, Oracle, Google and Gsuite, Salesforce, Citrix, Zendesk, and many more.
Website integration to help you sell
A slick WebRTC Kite function allows clients and prospects to communicate directly with your team members via your company website.
Integration with your website enables you to display the availability of each point of contact. The visitor then simply clicks to connect with the appropriate person by voice, video or chat.
Unify your communications today
Being a browser-based solution, the ITS Unified Communications system is extremely quick and easy to set up.
Our team has decades of experience introducing organisations to new communications technologies. We will ensure that you adapt to your new system smoothly and get the most out of all the advantages it offers.